Frequently Asked Questions

The National Disability Insurance Scheme, also known as the NDIS, is run by the National Disability Insurance Agency (NDIA).

The NDIS provides funding to Australians living with a disability to provide reasonable and necessary supports that relate to their disability to help achieve their goals. 

The NDIA ensures that quality controls are met and that those who are eligible receive sufficient support in a dignified manner.

You Qualify for NDIS funding if you:

a) Are an Australian citizen or have a permanent visa, and

b) Are between the ages of 7 and 65, and

c) Have a permanent or significant disability. 

The amount of funding you receive will depend on your individual requirements. To find out more please speak to your service provider or Local Area Coordinator.

To get started with the NDIS click here. 

You will first need to apply directly to the NDIS. 

Once your application is approved you can find a support provider like Hilltop Caring to get you started with the supports you need to help you meet your goals. Whether it’s assistance with daily living or helping you develop life skills, we can help you.

The purpose of the NDIS is to work with you and your support network to help you achieve your goals. 

They will try to cover all your requirements in your funding, however the amount of funding for the supports you need will be determined by an overall assessment of your health and daily living requirements. 

This assessment may involve a review by an occupational therapist or allied health professional.

The NDIA is the authority that works with you to determine what supports you need in your NDIS plan. 

Whether your plan includes community participation, in-home nursing, or any other specialised support is determined by the NDIA and your Local Area Coordinator. 

At Hilltop Caring we work with plan-managed, self-managed and agency managed participants, and we will work with you to provide all the supports you need, even if it means referring you to an expert in our network who provides a service not covered by us.

We support plan-managed, self-managed and agency-managed participants in the Greater Brisbane, Logan and Ipswich areas. 

Yes! If your circumstances change you can speak to the NDIS, your support coordinator if you have one, or to Hilltop Caring, about reviewing your plan. 

It is standard practice for your NDIS plan to be reviewed every 12 months. This allows you to assess how much progress you have made. 

This annual review helps you to identify supports that may need to be changed in order for you to meet your goals for the year ahead. 

Hilltop Caring provides services that are flexible to accommodate for life changes.

Hilltop Caring follows all government regulations in our response to the Covid-19 pandemic, putting the safety of our participants and carers as top priority. 

We have taken necessary precautions to ensure that our services are not interrupted. 

Our support staff have received the Mandatory Covid 19 infection control training.

Our Team are Covid Vaccinated.